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Frequently Asked Questions.

A road well-travelled by business owners just like you

Rest assured, this isn’t our first rodeo. We’ll be right beside you every step of the way. If you’re looking for where to start for a new website, see our Web Design Process.

We specialise in designing experiences that guarantee your website will provide your customers with a great experience on mobiles, tablets and desktops.

A domain name is the like a home address but for your website. It’s what someone types into the search bar of their internet browser to find you, usually something like “myawesomebusiness.com”. Your domain name should be specific to your business and, typically, should be your business name.

In keeping with our house example, web hosting the plot of land that your house is built on. It’s the technology that makes your website and emails to be usable and visible.

Each website is unique and different from the last. It’s hard to give an exact time frame, but usually a basic business website will take around 4 weeks from beginning to launch day.

While it would be of great advantage to you to already have your content, it is not required. However, you will need to have your content for the Design phase so that we can implement it smoothly.

If you need help with content we can put you in contact with a copywriter who specialises in writing for the web.

Everyone’s business is different and requires a specific approach to achieve the goals set out from the start. With this in mind, there is no set cost to a website but generally our website projects start around $5000 for a basic business website and range from there depending on the needs of your business.

We can help you set these up. If you already have a web host, awesome. If not, we can host you through our hosting partner.

For sure! We don’t leave you in the dark. We provide training on how to maintain your website. After all, maintaining your website is key to generating new and return visitors and customers.

A Content Management System (CMS) refers to a website that is built in a way that allows you to maintain the pages of your website yourself, without the need for any technical skills. You can edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.

If you need Search Engine Optimisation assistance, we can put you in contact with trusted specialists that focus on that very skill. A good place to start yourself is to focus your content around ‘keywords’ that you know your audience will be searching for in places like Google.

Branding & Graphic Design FAQs

You’re not the first to hike these trails. We’re here to help, so we’ve listed the most common questions here to make your journey easier.

Absolutely! We love creating re-vamping brands to be the experience they were born for.

Designing a logo takes care, strategy and attention to broad goals and fine details. Your brand needs to accurately represent and define you from everyone else. It’s far more than “just make me a simple logo.”

It’s the heart of the personality your business carries. People make an assessment on who you are in 1/10th of a second after seeing your brand. A lot is hanging on your brand being just right and we want to make sure it’s everything you wanted and more. Because of this, the time it takes to design a brand varies depending on your industry and what your business needs, but generally it takes about 4 weeks from start to finish.

Yep, these are all part of the package. We usually design 1 or 2 kinds of promotional material (as well as your website) for you to get your name out there. If it’s printed material, we can print it through one of our contacts or we can give you files to print them, yourself.

Yep! We make sure that we create a number of variations of your logo so that you’re guaranteed to stand out in any environment. We know how important it is to a business so we place a lot of value on this. It’s a crucial part of our branding process

Our typical branding projects include logo identity, responsive web design, business card design, branding guideline and social media profile images.

No brand is the same and no two businesses needs are the same. Due to this, there is no fixed price for brand design.

As a guide, if you already have a website you’re happy with and are only looking for a new or revamped brand identity, these start around $2000.

Our full branding projects, which include a basic website, start around $5000.

A branding guideline is what you give to a third-party advertiser when you run promotional campaigns. This outlines the requirements of your brand in order for them to stay consistent with your personality and brand identity. There’s nothing worse than finalising your new logo only to have a third-party advertiser mess it up by not representing you the way you deserve.